Ryan LanciauxNew Media Mercenary

Gravatar, please bring back PNG files!

April 10, 2008 by ryan
Gravatar recently made some big changes when migrating the site from Ruby on Rails to PHP. While most of these changes are a real benefit, there is one big feature that has been removed -- PNG files are no longer supported! Initially, I was sure it had to be a fluke -- why would someone want to remove PNG files for something like this? However, upon contacting support, my fears were confirmed (email pasted below):

"Gravatar.com has been redesigned to use JPEG images only.  There are certain (still in widespread use) web browsers which do not support PNG files (which would allow for transparent backgrounds.)  I would suggest Adding a background color to your image, and re uploading it."

First off I want to emphasize I really appreciate this service that Gravatar is providing; it has always worked well and come on, it's free! That being said, it is somewhat concerning that the support for PNG files has been dropped for legacy browsers.

While PNG files may not look pretty on IE6, its not an issue that will prevent IE6 (or other legacy browser) users from viewing the site. Moving web standards forward is important! As web developers, I believe its our responsibility to let the end-user know that their overall experience may be better with a newer (standards-compliant) browser. Furthermore, removing the ability to use PNG files for legacy browser support is somewhat harmful! Imagine if iTunes stopped selling MP3s because people on Walkman's couldn't listen to them -- no real technological advancement would be made for fear of alienating some users.

Ultimately, the decision to support PNG files is up to Automattic (the creators of Gravatar). My hope, is that they would allow the Gravatar users to pick the image format of choice while educating their users that PNG files may not show up as expected for some people.


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What do you think should be done? Should PNG files be supported by Gravatar? Please leave a comment below -- or continue this discussion on your site... this is an important issue for Web Standards.



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Comments

April 11. 2008 11:37

Heliologue

I couldn't believe that the people behind "Browse Happy" would make a decision like that. It really is galling.

Heliologue

April 11. 2008 13:14

Will Sullivan

I think there's something else behind it. No dev would make this decision. Some suit decided to cut down their storage/transmission costs, most likely. The annoying thing is they have to lie about it and hide behind IE6. Shit, IE6 supports transparencies (GIF/PNG8), why not use that? The only reason is size. Period.

<-- My gravatar. How sad is that?

Will Sullivan

April 25. 2008 15:00

Matt

IE6 is, sadly, still a relevant excuse. Looking at stats from a couple months ago, 20% of all users (over 30% of IE users) were still on IE6. With Windows update, the switch from IE6 to IE7 should've gone quickly, like it did from IE5 to IE6. But with IE7, one person downloads it, tells their friends about the horrible interface, then goes back to IE6 or switches to Firefox; and their friends never even bother installing IE7. Two buttons on the left side of the toolbar, two on the right side - were they purposely trying to make it suck? Until they let the user move the toolbars and buttons around, IE is dead to me... well, mostly dead... as a web developer I have to use it at work, and I have to use it at home to watch Netflix movies... but other than that, um... yeah... dead. IE8 adds new features and supports CSS standards (better late than never, I suppose), but the UI hasn't improved or been made customizable, so apparently the IE team is unaware of their own Achilles' heel.

Matt

June 9. 2008 09:46

Will Sullivan

<-- ITS BACK, BABY!

Will Sullivan

June 9. 2008 09:46

Will Sullivan

Damnit, they haven't updated my profile yet. But they are supporting pngs again!

Will Sullivan

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